Thanks everyone. That's a relief to know. I hate having to exchange things--it's such a bother.

And I do understand about using the code without the coupon. I did do that for a couple of online things recently. I just wanted to do this purchase in person, so that I could choose Marisol for myself, and so that I could avoid paying shipping. And I wasn't sure that the people at the cash register would take the code without the coupon.

As it turned out, I couldn't really check a bunch of Marisol dolls for the softer, squeezable, less filled bodies that I prefer, because I discovered that the Marisol boxes are almost impossible to open. I tried 2 or 3, without success, and then went to find a personal shopper to help me. She said no problem, you can open as many boxes as you want. Then she went to try and couldn't do it either. She suggested that I try the display at the other end of the floor. I did and had no better success there. I finally got one open and her body felt pretty squeezable, so I gave up and took that one.

I think that the reason for the difficulty is the plastic liner that holds the book. The edges of it stick out just enough to catch on the lid of the box, making that end of the box virtually impossible to open.

It's so odd. It makes you feel like you must be in a "Candid Camera" sketch or something.

Joy